Jun 07

Final call in £50,000 search for Britain’s best new businesses

Small business owners from around Britain are gearing up to face panels of high-profile business experts in a huge and highly competitive pitching competition that will span the next six months; culminating in one of them being crowned Britain’s Best New Business.

With regional heats in Bristol, Birmingham, London, Liverpool and Edinburgh, The Pitch 2010 will give hundreds of hopeful entrants the opportunity to present their business to a panel of investors and successful big name entrepreneurs.

With a package of business support services worth £50,000 up for grabs, the competition, organised by BusinessZone.co.uk, is set to be fierce in all regions. The application window closes on 15 June, so time is running out for entrants to get their entry in.

This year’s star studded group of judges includes entrepreneur and star of The Secret Millionaire Carl Hopkins. He’s looking forward to supporting the entrepreneurs he meets through the competition.

“I’ll be looking for a belief in themselves and their ideas,” says Hopkins. “Also for an understanding of how to bring that idea to life, an understanding of the market they are entering, the needs of their prospective customers and the possible pit falls that lie ahead; as well as the possible up sides.”

The Pitch 2010 is as much about helping entrepreneurs make useful contacts and offering them support and advice to help grow their business as it is about pitching.

“I would definitely recommend entering The Pitch 2010,” says last year’s winner, Anthony Lau, founder of Cyclehoop. “Winning last year’s competition gave my business a massive boost. The experience I gained and the people I met along the way have been invaluable.”

Lau and the other 2009 entrants had the chance to pitch to a number of influential business figures, including former TV Dragon Doug Richard. “Doug Richard told me he now expects a lot from me,” he says. “Just a little pressure from an ex-dragon!”

Richard, who is once again involved with The Pitch, is relishing the chance to work with a new batch of hopeful entrants. “I love working with entrepreneurs,” he says. “They are visionary, hard-working, insightful, innovative, hopeful and imaginative.

“They create wealth for themselves, employment for their associates, solutions for their customers. The Pitch lets me meet hundreds of them. What’s not to love about that?”

Yell, the directories business, is supporting The Pitch for the second year running. Helen Stevenson, Yell’s chief marketing officer in the UK will again be a part of the judging process. “Small businesses are the backbone of our economy and last year’s finalists were a great litmus test of the entrepreneurial spirit of the nation. It was exciting and inspirational to hear their proposals – the competition is a great showcase for the brilliant ideas that people have for starting up small businesses.”

Entrepreneurs interested in entering should visit the competition website at: http://www.thebusinessfactory.co.uk/pitch-2010

Notes to editors

The Pitch is Britain’s biggest pitching competition. Now in its third year, The Pitch 2010 will be visiting another five British cities the year, searching for the best entrepreneurial talent and asking our crack team of high profile business experts to scrutinise business concepts and presentation skills, searching for the best of the best.

Over the coming months, the competition, organised by BusinessZone.co.uk, will be visiting Bristol, Birmingham, Edinburgh, Liverpool and London in a series of regional heats, uncovering some of Britain’s best new businesses. The winners of the regional heats will progress into a national final, held in London in November, competing for the title of ‘Britain’s Best New Business’ as well as £50,000 worth of business support prizes.

For more information, visit http://www.thebusinessfactory.co.uk/pitch-2010. The deadline for applications to the regional heats is 15 June 2010.

The Pitch is an initiative by Sift Media, in association with Yell.

Sift Media is a leading business-to-business publisher specialising in online professional communities and face-to-face business events.

With a range of services including websites, email publications, industry awards and exhibitions, Sift Media delivers original, branded content to over half a million professionals every month, across finance, accounting, HR and training, IT, marketing, customer management and knowledge management.

About Yell

Yell is a leading international directories business operating in classified advertising markets in the UK, US, Spain and Latin America through printed, online and telephone-based media. Yell’s principal brands include: in the UK, Yellow Pages, Yell.com and 118 24 7; in the US, Yellowbook and Yellowbook.com; and in Spain, Paginas Amarillas and PaginasAmarillas.es. All these brands are trademarks.

www.yellgroup.com

For more information, please contact:

Matt Henkes, commercial editor, Sift Media
mhenkes@sift.com
+44 (0) 117 915 8654

Distributed on behalf of YELL by NeonDrum (http://www.neondrum.com)
Nicky Denovan
Tel: +44 7747 017654
nicky[at]neondrum[dot]com

Jun 03

Small businesses stand to lose out to competition by not investing in CRM systems

Act by Sage LogoFor many small businesses, the focus of the last 18-months has been on cutting expenditure. A stark warning has been issued by DMC Software – cut back on spending on an effective CRM system and your company is at high risk of losing out against competitors. The leading business software specialists argue that CRM systems offer huge opportunities for small businesses coming out of the recession.

Following the economic crisis of 2009 CRM systems have become essential components of the small business armoury in order to maintain an edge over competitors in an increasingly aggressive market place. In an environment where price is not the only deciding factor in purchase small businesses should invest in CRM systems to enhance customer loyalty and remain competitive.

Michael Austin, CRM Specialist from DMC Software said, “CRM should not be viewed by small businesses as expenditure, but instead as an investment. Small Business CRM solutions, such as ACT! by Sage, safeguard revenue and profitability by facilitating quality customer service and customer loyalty which is essential to remain competitive. For many small businesses a CRM solution could be the difference between success and failure.

“At DMC we believe cost shouldn’t be a barrier for the small business when considering CRM and last year we launched ACT! SaaS. ACT! SaaS provides users with full ACT! functionality at an affordable monthly fee, allowing users to reap the benefits of CRM systems without a large initial outlay for software and hardware.”

Lack of investment in CRM systems leads to failure for small businesses

ACT! by Sage is the leading small business CRM solution with over 4 million customers worldwide. ACT! by Sage is a comprehensive CRM solution enabling users to work more efficiently and organisations to increase revenue, decrease sales cycles and enhance lead conversion.

The latest ACT! release, ACT! 2010, makes managing and developing business relationships easier than ever with a new e-marketing module and social media functionality. The new tools built into ACT! provide high end functionality enabling businesses to interact with their customers and prospects in line with new trends ensuring ultimate customer engagement.

DMC Software Solutions

About DMC Software Solutions

DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability throughout an organisation.

For more information on the business solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

- ENDS –

For more information please contact Jade Dixon-Winters, Marketing Executive.

Email: jadewinters@dmcsoftware.co.uk

May 20

DMC Software: Investment in customer service staff guarantees excellent results

DMC Software investing in customer serviceIn order to maintain excellent levels of customer service, DMC Software Solutions, leading Sage Business Partner, has invested heavily in recruitment for its professional services team and the wider business.

Mike Ramsay, Managing Director of DMC Software, said “As a business DMC Software places a huge emphasis on customer service and we invest a lot of time in the planning, organisation and training required to achieve a high standard of customer care. As part of our continual drive to provide breath taking customer service, throughout 2010, we have invested heavily in our staff and have even added to our professional services team, an area we consider to provide our customers with added value.

DMC Software investing in customer service

“In a business like ours, our customers have grown to expect a high level of service and with this in mind we have invested in experienced personnel so we can maintain and overwhelm that standard. Mike Hall, our new Sage 200 and 50 Product Manager, was previously of Sage for 19 years and joined DMC in February 2010 and is an asset to the business.”

Where other businesses still approach expenditure with caution, DMC have adopted a proactive strategy to surpass customer expectations. Providing excellent customer service is a key operating principle for DMC Software and one of the reasons that they were selected by Sage (UK) as the Sage Circle of Excellence Overall Winner in 2009.

The Sage Circle of Excellence Awards are judged using the Net Prime Promoter (NPP) score method, where customers are asked on a scale of 1 to 10 whether they would recommend DMC Software to a friend or colleague? Scores from 1 – 6 are classified as negative, 7 & 8 neutral and 9 & 10 positive feedback. The high score received by DMC Software clearly demonstrates the satisfaction of their client base with the levels of service received.

About DMC Software

DMC Solutions logoDMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability throughout an organisation.

For more information on the business solutions and professional services available from DMC Software visit http://www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

- ENDS –

For more information please contact Jade Dixon-Winters, Marketing Executive.

Email: jadewinters@dmcsoftware.co.uk

Tel: 01733 362120

For more information please contact Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel: 01733 362120

Address: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

Apr 27

Signed, ‘Sealed’ and Delivered

April 27 2010 – Birmingham, UK – Integrated communications agency Seal is celebrating a new business win having delivered a first class pitch to leading UK parcel delivery network Hermes (formally Parcelnet).

Following a six-way pitch, the Birmingham based agency secured the contract combining its marketing and strategic planning, creative and digital expertise.

Seal’s Business Development Director Mike Pritchard said: “We are all thrilled to have been appointed and the win is a testament to our sound market understanding, having worked in the sector for a number of years.

“We will be looking to capitalise on the inherent strengths of the Hermes brand building its credentials as a strong and dynamic player with a differentiated proposition.”

Jon Tobbell Hermes Commercial Director, said: “Seal really impressed us at pitch stage by adding creative energy and excitement into the brief and genuinely understanding not only our brand but the marketplace and context.

“The commitment of the whole team shone though and we very much look forward to working together.”

 

Press Contact:
Annabel Lander
Seal
Tel: 0121 616 5814
Email: annabellander[at]seal[dot]uk[dot]com

http://www.seal.uk.com/

Ends

Distributed on behalf of Seal by NeonDrum (http://www.neondrum.com)
Nicky Denovan
Tel: +44 7747 017654
nicky[at]neondrum[dot]com

Apr 08

Warning: Businesses stand to lose money by under utilising CRM

DMC Software CRM adviceCustomer Relationship Management (CRM) software is rapidly growing in popularity as businesses strive to differentiate themselves through enhanced customer service in an increasingly competitive market place. However, many businesses share a common misconception that CRM is just a sales tool, say CRM specialists DMC Software Solutions.

Mike Ramsay, Managing Director of DMC Software proclaims, “Many businesses are aware of the organisational benefits a CRM solution provides, including enhanced customer retention through improved customer service. However, many businesses grossly under utilise CRM viewing it as a contact database to manage the sales process and therefore do not reap the full benefits offered.

“CRM has come a long way since its introduction and it is advancing rapidly. Almost all business functions and processes can now be managed using a CRM solution. Products such as Sage SalesLogix have revolutionised CRM with sophisticated functionality controlling everything from sales and marketing through to IT, customer service and beyond.”

Sage SalesLogix, the world’s leading mid market CRM solution, provides users across an organisation with a single view of customer interaction, enhancing collaboration and allowing prompt responses to customer enquiries. With access to a complete communication history workforce productivity is enhanced and a higher quality of customer service can be offered, enhancing customer service.

The power of Sage SalesLogix can be extended to control the finance function with SalesLogix Link 200. A competitive edge can be achieved by integrating front and back office solutions, SalesLogix Link 200 users can track sales from initial lead, to closure, invoice and credit control. Moreover, accounts and suppliers can be promoted from one system to another reducing administration errors by removing the need for re-keying data.

About DMC Software
DMC Software is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries. DMC are Sage specialist offering a number of solutions including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.

For more information on the CRM solutions and professional services available from DMC Software visit http://www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

- ENDS -

For more information please contact Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel: 01733 362120
DMC Software Solutions
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR