Jan 26

Amnis’ Mark Eaton helps judge this year’s Midlands Business Awards

Mark Eaton, managing director of Amnis, the quality, innovation and productivity organisation, has been named as one of the judges of the prestigious Midlands Business Awards for 2010. This will be the third year in a row that Mark has been a judge.

The 2010 Awards take place at the Hilton Birmingham Metropole at the NEC, Birmingham on the evening of 29th January (www.midlandsbusinessawards.com) to salute the work and achievements of a wide range of flourishing small businesses as well as universities from the Midlands.

Eaton – a chartered engineer and a previous winner of the Viscount Nuffield Medal for his contribution to the UK manufacturing sector – is a Fellow of the RSA, IET and IOM. Although mostly working with the health sector over the last four years, Mark was selected as a judge because of his extensive experience of running blue chip organisations and major publicly funded transformation programmes.

Currently a director of Amnis, a leading organisation focused on helping healthcare organisations to acquire the skills to implement and sustain improvement, Eaton is the author of ‘Lean for Practitioners’ and ‘Sustaining Lean Healthcare Programmes’ as well as over 50 articles and books on topics related to organisational development, Lean and change.

Eaton commented: “Although much of my work with Amnis involves helping large organisations, I believe that it is vital to encourage – and reward – the achievements of the small business sector in this country. This sector forms the bedrock of our economy and makes an invaluable contribution to our nation’s bank of knowledge and skills and, ultimately, our national wealth.

“Consequently, I’m delighted to be involved with the Midlands Business Awards,” he added, “and I’m looking forward to a splendid evening at the Awards dinner on 29th January.”

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About Amnis Limited

Working with both public and private sector organisations, Amnis is a consultancy which specialises in innovation, transformation and organisational improvement, helping clients plan and deploy strategies for successful transformation. Its goal is to help clients not only deliver sustainable change but also to develop their capability to tackle their next challenges.

Providing both consultancy and training services, Amnis’ team includes specialists in Lean/Six Sigma, organisational development, strategic planning, change management and systems thinking.

Further information from:

Ruth Bodman, Amnis, 00 44 (0) 870 446 1002; ruthbodman@amnis.uk.com

Bob Little, Bob Little Press & PR, 00 44 (0)1727 860405; bob.little@boblittlepr.com

Dec 01

DMC Software receive award for Extraordinary Customer Service at Sage Awards 2009

DMC Software Solutions - Sage Circle of Excellence Award Winners 2009DMC Software Solutions stole the show at this year’s Sage Awards ceremony in Newcastle last week. The company took SalesLogix CRM Business Partner of the year and gained entry in to the Sage Circle of Excellence for extraordinary customer experience. This year DMC Software were also crowned Overall Sage Circle of Excellence Winners, out of 1250 Sage Business Partners across the UK, the highest accolade awarded by Sage (UK).

Mike Ramsay managing director of DMC Software Solutions, still reeling in the success of last week’s awards said, “I am enthralled by DMC’s success at this year’s Sage Awards, this year has been an incredibly tough year for everyone, including us! However, through delivering outstanding customer service and investing in sales and marketing, we have come through it and triumphed. In fact we are 15% up on last year which in this climate is remarkable in its self.

“Receiving these awards is a great honour and I feel it highlights or devotion to continually put our client base first. Becoming the Overall Sage Circle of Excellence winner is an incredible achievement, and what makes it even more special is that this award is voted for by our valued customers. I’d like to take this opportunity to thank them for their continued support, the satisfaction of our customers is paramount and the quality of our relationships is what has helped us to achieve what we have in such a short space of time.”

DMC Software:  Sage Circle of Excellence

The Sage Circle of Excellence Awards are judged using the Net Prime Promoter (NPP) score method, where customers are asked on a scale of 1 to 10 whether they would recommend DMC Software to a friend or colleague? Scores from 1 – 6 are classified as negative, 7 & 8 neutral and 9 & 10 positive feedback. The high score received by DMC Software clearly demonstrates the satisfaction of their client base with the levels of service received.

About DMC

DMC Software Solutions

DMC Software offer a host of software solutions to support the Customer Relationship Management (CRM) and Accounts functions within a business. In addition to this they offer high quality professional services, including development, training and technical support, ensuring businesses are provided with a solution that will increase efficiency and profitability.

For more information on any of the products available from DMC Software visit http://www.dmcsoftware.co.uk, email info@dmcsoftware.co.uk or FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

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For more information please contact Jade Dixon-Winters, Marketing Executive.

Email: jadewinters@dmcsoftware.co.uk

Tel: +44 (0)1733 362120